Accessibility and Effective Communication
It is the policy of Ives Bank to ensure that communications with individuals with disabilities are as effective as interactions with individuals without disabilities, consistent with the requirements of title III of the Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12181-12189, and the regulation implementing title III, 28 C.F.R. pt. 36. To meet this obligation, Ives Bank will provide, free of charge, appropriate auxiliary aids and services, whenever necessary, to ensure that individuals with disabilities have an equal opportunity to participate in, and benefit from, Ives Bank’s goods, services, facilities, privileges, advantages, or accommodations. 28 C.F.R. §§ 36.301(c), 36.303. This policy applies to all members of the public with disabilities contacting or attempting to contact Ives Bank services, locations, and facilities.