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Mission, Vision, Values

Mission, Vision, Values

Core Values

VALUE 1: Care for Customers
We seek to always exceed customer expectations, which has been one of our core values since we first opened our doors. For both our business and residential customers, we tailor our products and services to meet their evolving needs. We draw upon know-how, experience and research in the development of new, innovative banking solutions.

VALUE 2: Community Partnership Matters
At Ives Bank, we make a positive difference in the communities where we live and work. We partner with numerous organizations throughout the region, investing considerable time and resources to support their needs Community partnership matters deeply to us; it’s all about being a good neighbor. 

VALUE 3: Deliver Outstanding Results
We are accountable to you, and to each other. We are committed to delivering outstanding results for our customers; we continually seek efficiency and productivity in all aspects of our bank’s operations. We carefully manage risk while embracing change.

VALUE 4: Succeed Together
Ours is an environment of collaboration, empowerment, accountability, trust and open debate. Ives Bank fosters a workplace where our employees grow, learn, and achieve. We encourage and support their efforts to build professional networks, volunteer in their communities, and further their professional and personal growth. We offer professional development and management programs, which we believe makes for an even stronger team while helping them achieve their career goals.

VALUE 5: Professionalism
Ives Bank adheres to the highest standards of professionalism with our team and with our customers. We deliver our services with competence, knowledge, resourcefulness, quality, and a positive attitude.

 

Ives Bank is an Equal Opportunity Employer

Mission Statement

We are about people serving people. From our beginnings in a single room in the Charles Ives House more than 174 years ago to today with our 16 locations throughout Southwestern Connecticut, a great deal has changed. What hasn’t, though, is our commitment to being absolutely the best bank for our customers and neighbors throughout the region.

Vision Statement

Ives Bank is committed to employing the best, most highly-motivated people in our industry – professionals who understand the importance of building relationships with our customers. Our highly personalized attention and customer service is second to none.

Value Proposition

Ives Bank is a trusted name in the community when it comes to the delivery of valuable banking solutions.   We offer a full array of commercial and consumer deposit and lending products, supported by state-of-the art technology platforms.  We are an integral part of the communities we serve, with local decision-making and strong personal relationships with our customers.  

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