FAQs

Quickly access the information you want to know.

Who can I call for technical support?

• Call our Customer Care Center at 844-723-2265

How do I reorder checks?

• To reorder check click here

What is the Allpoint network?

• The Allpoint network is the largest surcharge-free ATM network in America. We partner with this network of 55,000+ surcharge-free ATMs to help you access your money and avoid fees when you're traveling in the United States and Canada.

What are Ives Bank's hours and locations?

• Check our Branches & ATMs page to find out where you can find a branch and when you can visit. 

Who can I call with questions about my existing mortgage?

• Call our Loan Servicing department at 203.830.4490, Monday through Friday from 8:30 am to 4:30 pm. 

What career opportunities exist at Ives Bank?

• Check our Careers page for the latest job openings.

What is Ives Bank's holiday schedule?

• We are closed for the following holidays in 2024